American Electrical believes in moving F.A.S.T.E.R. in order to support customers. Redefining customer-centric support in the 21st century through expeditiously fulfilling orders accurately. F – To be Flexible in our approach to providing service. Put customer satisfaction as primary goal. A – To be Accurate in everything – from specification to delivery. The impact of mistakes will impact financials, performance and possibly safety. S – To act with Speed in all that we do. Customer time is valuable. AEI’s goal is to respond as quickly as possible in all aspects of business. T – To act as a Team with positive attitudes and a desire to reach success with our customers. AEI tries to recruit and retain high caliber individuals that can engage as a force multipliers. E – To act in an Ethical and fair manner with our customers, co-workers and colleagues alike. R – To be Respectful with communications and actions that are supportive and team oriented.